Privacy Policy
Effective Date: March 27, 2025
NeuroMotion Telehealth LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you use our telehealth services via www.neuromotiontelehealth.com.
Information We Collect
We may collect the following types of information:
a. Personal Information
• Name, date of birth, and contact details (email, phone number, address)
• Government-issued identification (if required for verification) • Credit card and payment information
b. Health Information
• Medical history, diagnoses, treatment plans, and prescriptions
• Health records, consultation notes, and provider recommendations
c. Technical and Usage Information
• IP address, browser type, and device information
• Cookies and usage data for analytics and service improvement
d. Testimonials & Reviews
• Written or video testimonials about your experience with our services
• Google reviews that you voluntarily provide
2. How We Use Your Information
We use your information for:
• Providing telehealth services, consultations, and treatment recommendations through Tebra Health
• Scheduling appointments and processing payments
• Complying with legal and regulatory requirements
• Enhancing security, troubleshooting, and improving our services
• Requesting testimonials and reviews to improve and promote our services
• Communicating with you about healthcare updates, services, and support
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share it with:
• Healthcare providers involved in your treatment
• Insurance companies for claims processing
• Legal authorities if required by law or in response to legal processes
• Service providers who help us operate our platform (e.g., IT, payment processors, Tebra Health)
• Marketing purposes, but only with your consent when requesting testimonials or Google reviews
4. How We Protect Your Information
We implement industry-standard security measures, including:
• Data encryption for transmission and storage
• Access controls to limit information access to authorized personnel
• Regular security audits and compliance with HIPAA (where applicable)
5. Your Rights and Choices
You may have rights regarding your data, including:
• Accessing, correcting, or deleting your personal information
• Opting out of marketing communications
• Restricting or objecting to certain data processing activities
To exercise your rights, contact us at hello@neuromotiontelehealth.com
6. Retention of Your Data
We retain your information only as long as necessary for providing services, legal compliance, and business operations. When no longer required, we securely delete or anonymize your data.
7. Third-Party Services: Tebra Health & Google Reviews
• Tebra Health: We use Tebra Health to conduct live virtual visits. Their privacy policy governs your use of their platform. Please review Tebra Health’s privacy policy before using our virtual visit services.
• Google Reviews & Testimonials: If you provide a review or testimonial, you consent to its use in our marketing materials, including our website, social media, and promotional content.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted with the updated “Effective Date.” Continued use of our services signifies your acceptance of any revisions.
9. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
NeuroMotion Telehealth
www.neuromotiontelehealth.com
hello@neuromotiontelehealth.com
307-213-9103
10. Notice of Privacy Practices
Click here to download the Notice of Privacy Practices